These Terms and Conditions govern your use of the 9ajime platform and all services offered therein. By registering an account or accessing any part of 9ajime, you agree to be bound by these terms in full. Please read them carefully before playing.
These highlights do not replace the full Terms and Conditions below. All players are required to read and understand the complete document.
9ajime is strictly for players aged 21 and above. This is a legal requirement under Philippine gaming law enforced by PAGCOR. Age is verified during KYC. Underage accounts are immediately closed and funds forfeited.
Each player may hold only one 9ajime account. Duplicate accounts are prohibited under PAGCOR regulations and 9ajime's own policies. Multiple accounts result in suspension and forfeiture of all associated balances and bonuses.
9ajime operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activities, player fund handling, and dispute resolution procedures comply with PAGCOR requirements.
All bonuses and promotional credits are subject to wagering requirements before withdrawal. Bonus terms, including minimum odds, eligible games, and expiry periods, are specified in each individual promotion's terms.
Identity verification (KYC) is mandatory before processing any withdrawal from your 9ajime account. Accepted documents include PhilSys, passport, driver's license, SSS, GSIS, PRC, and Voter's ID.
9ajime provides deposit limits, session reminders, and self-exclusion tools accessible from your account settings. Players experiencing gambling-related harm are encouraged to use these tools or contact support immediately.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By accessing the 9ajime platform, creating an account, making a deposit, or participating in any game or promotion offered by 9ajime, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, together with our Privacy Policy and any game-specific or promotion-specific rules published on the platform.
If you do not agree to any part of these Terms and Conditions, you must immediately cease using the 9ajime platform and close your account.
Important: These Terms and Conditions constitute a legally binding agreement between you and 9ajime. They are governed by the laws of the Republic of the Philippines. By using 9ajime, you submit to the exclusive jurisdiction of Philippine courts for any dispute arising from your use of the platform.
To register and maintain an account on 9ajime, you must satisfy all of the following eligibility requirements at all times:
Age Restriction: 9ajime is strictly for players aged 21 and above. Providing false information about your age during registration is a serious violation of these Terms and Conditions and may constitute fraud under Philippine law. Accounts found to belong to underage players will be immediately closed and all funds forfeited.
Each player is permitted to hold one (1) account only on the 9ajime platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms and Conditions.
When registering a 9ajime account, you are required to provide accurate, complete, and current information, including:
You are solely responsible for maintaining the confidentiality of your 9ajime account credentials. You must not share your username, password, or OTP codes with any third party. 9ajime will never ask for your password via SMS, email, or live chat. Any activity conducted through your account is your responsibility, whether or not you authorized it, unless you have promptly notified 9ajime of unauthorized access.
You must keep your account information accurate and up to date. If any of your registered details change โ including your mobile number or email address โ you must update them promptly through your account settings or by contacting 9ajime support. Providing false or misleading information is grounds for immediate account suspension.
In compliance with PAGCOR regulations and the Republic Act No. 9160 (Anti-Money Laundering Act) as amended, 9ajime is required to verify the identity of all players before processing withdrawals. This process is known as Know Your Customer (KYC) verification.
To complete KYC verification, you will be required to submit at least one of the following government-issued photo identification documents:
9ajime may additionally request proof of your current Philippine residential address. Acceptable documents include a recent utility bill (electricity, water, or internet), a bank statement, or a barangay certificate, all issued within the last three (3) months.
9ajime will process KYC submissions within three (3) to five (5) business days of receiving complete documentation. Withdrawals will remain on hold until KYC is successfully completed. 9ajime reserves the right to request additional documentation if the submitted materials are insufficient to verify your identity to the required standard.
Note: KYC verification is a legal requirement, not a discretionary policy. 9ajime cannot waive or bypass this process for any player, regardless of account history or deposit volume.
All financial transactions on 9ajime are denominated in Philippine Peso (PHP / โฑ). 9ajime supports the following payment methods for deposits and withdrawals:
Prohibited Payment Methods: 9ajime does not accept cryptocurrency of any kind (including Bitcoin, Ethereum, USDT, or any other digital asset) for deposits or withdrawals. Credit card gambling deposits are also not accepted, in compliance with current Philippine payment regulations.
Deposits are processed in real time for GCash and PayMaya. Bank transfer deposits may take up to one (1) business day to reflect in your 9ajime wallet. Minimum deposit amounts are specified on the deposit page and may vary by payment method. 9ajime does not charge fees on deposits, though your payment provider may apply their own transaction charges.
Withdrawal requests are processed within one (1) to three (3) business days, subject to KYC verification being complete and no pending bonus wagering requirements. Withdrawals are made to the same payment method used for the most recent deposit, where technically possible, as an anti-money laundering control. 9ajime reserves the right to request additional verification before processing any withdrawal it deems unusual or high-risk.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. 9ajime reserves the right to apply a monthly dormancy administration fee to dormant accounts after this period. Players will be notified by email before any dormancy fee is applied. Dormant account balances will never be reduced below zero.
9ajime offers various bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any promotion-specific terms published alongside each offer.
Bonus funds credited to your account must be wagered a specified number of times before they โ or any winnings derived from them โ become eligible for withdrawal. The applicable wagering multiplier is stated in each promotion's individual terms. Failure to meet wagering requirements within the specified validity period will result in the bonus and any associated winnings being forfeited.
Bonuses are available to eligible registered players only. 9ajime reserves the right to determine eligibility at its sole discretion. Players who have self-excluded or set deposit limits that prevent them from meeting bonus conditions are not eligible for promotional offers during the restriction period.
9ajime actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies to meet wagering requirements without genuine gameplay risk, and coordinating with other players to exploit promotional terms. Any player found to be abusing bonuses will have their account suspended and all bonus funds and associated winnings forfeited.
9ajime reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any bonus already credited to a player's account at the time of modification will be honored under the terms in effect at the time of crediting.
All games available on the 9ajime platform โ including slots, live casino games, sports betting markets, e-sabong, bingo, and fishing games โ are governed by their respective game rules, which are accessible within each game interface.
All slot and RNG-based games on 9ajime use certified random number generators (RNGs) that have been independently tested and certified by accredited gaming testing laboratories. The outcome of every game round is entirely random and cannot be predicted or influenced by 9ajime or any player.
Live dealer games are streamed in real time using physical gaming equipment operated by trained dealers. Results are determined by the physical outcome of each game round and are not subject to any electronic manipulation.
In the event of a technical malfunction, game error, or communication failure during a game round, 9ajime reserves the right to void the affected round and return the wager to the player's wallet. Malfunction voids all pays and plays. 9ajime is not liable for any losses arising from technical malfunctions beyond the return of the original wager.
If you believe a game result is incorrect, you must raise a dispute with 9ajime support within seventy-two (72) hours of the disputed round. Disputes raised after this period may not be investigated. 9ajime's decision on game result disputes, made after reviewing available game logs and technical records, is final and binding.
The following conduct is strictly prohibited on the 9ajime platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances and bonuses, and referral to the relevant Philippine authorities:
All content on the 9ajime platform โ including but not limited to the 9ajime brand name, logo, website design, graphics, game interfaces, text, software, and promotional materials โ is the intellectual property of 9ajime or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 9ajime platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 9ajime platform without the prior written consent of 9ajime.
9ajime collects, processes, and stores your personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations. The full details of how 9ajime handles your personal data โ including what data is collected, how it is used, how long it is retained, and your rights as a data subject โ are set out in the 9ajime Privacy Policy, which forms part of these Terms and Conditions by reference.
By registering a 9ajime account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw this consent at any time by closing your account, subject to 9ajime's legal obligations to retain certain data under PAGCOR regulations and Philippine anti-money laundering law.
9ajime is committed to promoting responsible gaming among all Filipino players. We recognize that gambling can become harmful for some individuals, and we take our obligations in this area seriously.
โ ๏ธ Gambling is addictive. Know when to stop. If gambling is no longer fun and is causing financial, emotional, or relationship problems, please use 9ajime's responsible gaming tools or contact our support team immediately.
The following responsible gaming tools are available to all 9ajime players directly from the account settings page:
9ajime is strictly for players aged 21 years and above. If you are aware of a minor attempting to access 9ajime, please contact our support team immediately. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.
Players seeking help with problem gambling are encouraged to visit the 9ajime Responsible Gaming page for further information, self-assessment tools, and guidance on accessing professional support services in the Philippines.
To the maximum extent permitted by applicable Philippine law, 9ajime's total liability to you for any claim arising from your use of the platform โ whether in contract, tort, or otherwise โ shall not exceed the total amount deposited by you into your 9ajime wallet in the thirty (30) days immediately preceding the event giving rise to the claim.
9ajime shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the platform, even if 9ajime has been advised of the possibility of such damages.
9ajime does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or circumstances beyond 9ajime's reasonable control may result in temporary unavailability of the platform or specific services. 9ajime will endeavor to provide advance notice of scheduled maintenance where practicable.
You may close your 9ajime account at any time by contacting our support team. Before closing your account, you must withdraw any remaining real-money balance, subject to KYC verification being complete. Bonus funds are forfeited upon account closure.
9ajime reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:
Upon termination for cause, 9ajime reserves the right to forfeit all balances, bonuses, and pending withdrawals in your account. Where termination is not for cause, any verified real-money balance will be returned to you via your registered payment method.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or invalidity thereof, shall first be submitted to 9ajime's internal dispute resolution process by contacting our support team. 9ajime will endeavor to resolve all disputes within fifteen (15) business days of receiving a formal complaint.
If a dispute cannot be resolved through 9ajime's internal process, either party may escalate the matter to PAGCOR's dispute resolution mechanism, or to the appropriate courts of the Republic of the Philippines, which shall have exclusive jurisdiction over all such disputes.
9ajime reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 9ajime will notify registered players by email and/or by displaying a prominent notice on the platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or PAGCOR directive.
Your continued use of the 9ajime platform after the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the amended terms, you must stop using the platform and close your account before the effective date of the changes.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 9ajime support team through the live chat feature available on the platform, or by writing to us at the following email address:
Email: support @ 9ajime.net
Our support team is available 24 hours a day, 7 days a week, and responds in both English and Filipino. For formal legal notices, please mark your correspondence clearly as "Legal Notice โ Terms and Conditions" to ensure it is directed to the appropriate team.
Regulatory Contact: 9ajime operates under the PAGCOR regulatory framework. Players who wish to escalate a complaint to the regulator may do so through PAGCOR's official channels. Details are available on the PAGCOR website.
Now that you've reviewed our Terms and Conditions, you're all set. Join over 500,000 Filipino players on 9ajime โ live casino, slots, sports betting, bingo, and more. 21+ only. Play responsibly.
โ ๏ธ Gambling is addictive. Know when to stop. ยท 21+ only ยท PAGCOR-regulated