At 9ajime, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a data subject under Philippine law.
These highlights are for quick reference only. The full Privacy Policy below is the legally binding document. All 9ajime players are required to read it in full.
9ajime processes your personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. Your rights as a Filipino data subject are protected and enforceable.
All data transmitted between your device and 9ajime is protected by TLS encryption. Sensitive data at rest — including financial records and identity documents — is stored using industry-standard encryption protocols.
9ajime does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience.
Every category of personal data 9ajime processes has a documented lawful basis — whether that is contractual necessity, legal obligation, legitimate interest, or your explicit consent. We do not process data without a valid legal ground.
9ajime retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine anti-money laundering law. Retention periods are specified in this policy.
Under the Data Privacy Act, you have the right to access, correct, erase, object to, and port your personal data. 9ajime has a dedicated process for handling data subject requests, with a response commitment of fifteen (15) business days.
9ajime is an online gaming platform operating at https://9ajime.net, offering live casino games, slots, sports betting, e-sabong, bingo, and related entertainment services to eligible players in the Philippines. 9ajime operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012), 9ajime is the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors. This means 9ajime determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
Data Protection Officer: 9ajime has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. You may contact the DPO directly for any privacy-related concerns at: privacy @ 9ajime.net
This Privacy Policy applies to all personal data collected and processed by 9ajime in connection with:
This policy does not apply to third-party websites, services, or platforms that may be linked to or from the 9ajime platform. 9ajime is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party services you use.
9ajime collects the following categories of personal data from players and website visitors:
Full legal name, date of birth, nationality, and copies of government-issued identification documents submitted during KYC verification (such as PhilSys card, passport, driver's license, SSS ID, GSIS ID, PRC ID, or Voter's ID).
Philippine mobile number, email address, and residential address in the Philippines (required for KYC and account communications).
Payment method details (GCash account number, Maya account number, bank account details, or debit card details), transaction history including deposits and withdrawals, and wallet balance records. 9ajime does not store full card numbers — only masked references are retained.
Records of all games played, wagers placed, outcomes, session durations, bonus usage, and responsible gaming tool activations. This data is retained as required by PAGCOR regulations.
IP address, device type and operating system, browser type and version, screen resolution, session timestamps, and geolocation data (country and region level) collected automatically when you access the 9ajime platform.
Records of your communications with 9ajime's customer support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the platform.
Your preferences regarding marketing communications from 9ajime, including whether you have opted in to or out of promotional emails and SMS notifications.
Special Categories: 9ajime does not intentionally collect special categories of personal data (such as health data, religious beliefs, or political opinions) from players. If you voluntarily disclose such information — for example, when contacting support about a health-related responsible gaming concern — it will be treated with the highest level of confidentiality and used only to assist you.
9ajime collects your personal data through the following means:
Under the Data Privacy Act of 2012, 9ajime processes your personal data on the following lawful bases:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Contractual necessity — required to provide the 9ajime service |
| KYC identity verification | Legal obligation — required under PAGCOR regulations and RA 9160 (AMLA) |
| Processing deposits and withdrawals | Contractual necessity |
| Fraud prevention and AML screening | Legal obligation and legitimate interest |
| Customer support communications | Contractual necessity and legitimate interest |
| Responsible gaming monitoring | Legal obligation under PAGCOR regulations |
| Marketing communications | Consent — you may withdraw at any time |
| Platform analytics and improvement | Legitimate interest |
9ajime uses your personal data for the following purposes:
Automated Decision-Making: 9ajime uses automated systems to screen accounts for fraud and AML risk. Where an automated decision significantly affects your account (such as a temporary hold on withdrawals), you have the right to request human review of that decision by contacting our support team.
9ajime does not sell or rent your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary:
9ajime engages trusted third-party service providers to assist in operating the platform. These include KYC and identity verification providers, payment processors (GCash, Maya, and partner banks), cloud hosting providers, customer support platform providers, and analytics service providers. All service providers are contractually bound to process your data only on 9ajime's instructions and in compliance with the Data Privacy Act.
Where you play games provided by third-party game studios integrated into the 9ajime platform, limited technical data (such as a pseudonymous player ID and session token) may be shared with the game provider to facilitate gameplay. No directly identifiable personal data such as your name or contact details is shared with game providers.
9ajime is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities upon lawful request. 9ajime will comply with all valid legal orders and regulatory directives requiring disclosure of player data.
In the event of a merger, acquisition, or sale of all or substantially all of 9ajime's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.
No Cross-Border Transfers Without Safeguards: If any of 9ajime's service providers are located outside the Philippines, 9ajime ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to the Data Privacy Act before any transfer occurs.
9ajime uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences, and to analyze how the platform is used. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the platform to function. | No — essential for operation |
| Functional | Remembering your language preference, display settings, and responsible gaming tool configurations. | Yes — via cookie settings |
| Analytics | Aggregated, anonymized data on how players navigate the platform, used to improve the user experience. | Yes — via cookie settings |
| Marketing | Tracking whether you arrived at 9ajime via a promotional link, used to measure campaign effectiveness. | Yes — via cookie settings |
You can manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 9ajime account.
9ajime retains your personal data for the following periods:
After the applicable retention period expires, your personal data is securely deleted or anonymized so that it can no longer be associated with you. Where anonymization is not technically feasible, data is securely destroyed in accordance with 9ajime's data disposal procedures.
9ajime implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 9ajime will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 9ajime. To exercise any of these rights, contact our Data Protection Officer at privacy @ 9ajime.net. 9ajime will respond to all data subject requests within fifteen (15) business days.
Request a copy of the personal data 9ajime holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data 9ajime holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Request that 9ajime restricts the processing of your personal data in certain circumstances, such as while a rectification request is being resolved.
Complaints: If you believe 9ajime has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC's complaint process are available through official Philippine government channels.
The 9ajime platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming law. 9ajime does not knowingly collect personal data from persons under the age of 21.
If 9ajime becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all associated data will be deleted (subject to any legal retention obligations), and any funds in the account will be handled in accordance with PAGCOR's requirements for underage account closures.
If you are a parent or guardian and believe your child has registered a 9ajime account, please contact our support team immediately at support @ 9ajime.net so we can take prompt action.
Some of 9ajime's service providers — including cloud infrastructure providers, KYC verification services, and game content providers — may process your personal data outside the Philippines. Where such transfers occur, 9ajime ensures that:
By registering a 9ajime account and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
9ajime reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, 9ajime will notify registered players by email and by displaying a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision. Your continued use of the 9ajime platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the amended policy, you must stop using the platform and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or 9ajime's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer — 9ajime
Email: privacy @ 9ajime.net
General Support: support @ 9ajime.net
Our DPO is available Monday to Friday, 9:00 AM to 6:00 PM Philippine Standard Time (PST). For urgent data breach notifications or time-sensitive data subject requests, please mark your email clearly as "URGENT – Data Privacy" to ensure priority handling.
For formal complaints to the Philippine data protection regulator, you may contact the National Privacy Commission through official Philippine government channels.
Your data is protected, your identity is secure, and your rights are respected. Join hundreds of thousands of Filipino players who trust 9ajime for a safe, fair, and exciting gaming experience. 21+ only.
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